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Accessible Customer Service Policy

Highland Farms is committed to providing exceptional and accessible service for its customers. Goods and Services will be provided in a manner that respects the dignity and independence of all customers. The provision of goods and services to persons with disabilities will be integrated wherever possible with Highland Farm’s standard customer service procedures. Highland Farms will strive to ensure that persons with disabilities are provided an equal opportunity to obtain, use benefit from the goods and services provided by and on behalf of Highland Farms.

If you would like a copy of our complete ‘Accessible Customer Service Policy’ please email us at customerservice@highlandfarms.on.ca or call at 905-501-9545. If you require the Relay Service please call 1-800-855-0511 and provide our phone number for the operator to make the call.

Click here to download our Multi Year Accessibility Plan in PDF format

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